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Last month, hurricane Irma devastated parts of Florida, including areas in Jacksonville. Many home and business owners suffered major property damage, which can take months to years to restore. In the wake of the storm, the experts at SERVPRO of Jacksonville Westside/Orange Park have helped residents in our community put the pieces back together.
While hurricanes and other natural disasters remind us we can’t control the elements, the professionals at SERVPRO are in the business of helping you reduce damage when tragedy strikes.
John Strachan, president and owner of SERVPRO of Jacksonville Westside/Orange Park, has more than 20 years of experience in the restoration industry. Available 24 hours a day, Strachan’s business specializes in fire, water and mold restoration, storm damage, biohazard cleanup, odor removal and just about anything else that can plague a house.
“We can handle any loss, from a small residential loss to the pentagon,” Strachan said. “If somebody calls us, we’re in-touch within an hour and on-site within four hours.”
Nationally, SERVEPRO has always responded to disasters — traveling to New Orleans after Katrina and working on the Pentagon after 9/11 — but disaster response isn’t all they do.
“There are things that are not foreseeable, but the more prepared people are on the front end, the better the outcome will be,” Taylor Strachan, director of sales and marketing for SERVPRO of Jacksonville Westside/Orange Park said.
The SERVPRO Emergency READY Profile is a free service the company provides. The service outlines an immediate plan of action for business owners. Strachan’s team creates an online profile of the business, which lays out where everything is located, like the water and electrical shut off. When disaster hits, business owners can open the access ready plan app and receive a line of command for who to call and what to shut off, along with a list of professional contacts. The profile is designed to mitigate damage and help business owners avoid closure, the fate of as many as 50 percent of businesses following a disaster.
Along with an Emergency READY Profile, SERVPRO offers a list of do’s and don’ts for people awaiting restoration specialists to minimize further damage. For example, if you have smoke damaged walls, don’t wash them, because if you have flat paint you may be drying the soot into the paint, making the problem worse and costing you more money.
In addition to restoration, SERVPRO also cleans air ducts, HVAC, upholstery, carpet, ceilings, drapes and blinds. The business also handles document drying, move outs and electronics/equipment restoration.
SERVPRO of Jacksonville Westside/Orange Park is located at 115 Industrial Loop North in Orange Park. The team can restore and clean anywhere in Jacksonville, and can be reached 24/7 at (904) 269-9282. For more information, visit servprojacksonvillewestsideorangepark.com.